Terms of Use
Last updated March 2026
These Terms of Use govern your access to and use of the Lavex website and mobile application. By using Lavex you agree to these terms. Please read them carefully.
1. About Lavex
Lavex is a technology platform that helps people and businesses receive, hold, convert, and send money across borders. Lavex itself is not a bank. Regulated financial services are provided by licensed partner institutions.
2. Eligibility
You must be at least 18 years old and able to enter into a binding contract to use Lavex. You agree to provide accurate information and to keep it up to date.
3. Your account
You are responsible for safeguarding your account credentials and for all activity under your account. Notify us immediately if you suspect unauthorized use.
- Keep your login details confidential.
- Use Lavex only for lawful purposes.
- Do not attempt to disrupt or reverse-engineer the service.
4. Identity verification
To comply with applicable law, partner institutions may require identity verification (KYC) before enabling certain features. We may limit or suspend access where verification cannot be completed.
5. Fees and rates
Applicable fees and exchange rates are shown before you confirm a transaction. Rates may change with market conditions. You agree to the fees displayed at the time of each transaction.
6. Acceptable use
You agree not to use Lavex for fraud, money laundering, sanctioned activity, or any purpose prohibited by law. We may decline, hold, or reverse transactions that breach these terms.
7. Service availability
We work to keep Lavex available and reliable, but we do not guarantee uninterrupted service. Features may change, and maintenance or factors outside our control may cause downtime.
8. Limitation of liability
To the extent permitted by law, Lavex is not liable for indirect or consequential losses arising from your use of the service. Nothing in these terms limits liability that cannot be limited by law.
9. Changes to these terms
We may update these terms from time to time. Material changes will be communicated through the app or website. Continued use after changes take effect constitutes acceptance.
10. Governing law
These terms are governed by the laws applicable to the Lavex entity providing the service to you, without regard to conflict-of-law principles.
Contact
Questions about these terms? Reach our team at support@lavex.app.