Privacy Policy

We collect information you provide and information generated when you use Lavex.

• Account details such as name, email, and phone number.
• Verification data required by partner institutions (KYC).
• Transaction and device information needed to provide the service.

We use your information to operate Lavex, process transactions, verify identity, prevent fraud, comply with law, and improve the product.

We process personal data to perform our contract with you, to comply with legal obligations, and where we have a legitimate interest in operating a safe, reliable service.

We share data with regulated partner institutions and service providers strictly as needed to deliver the service, and with authorities where required by law. We do not sell your personal data.

We keep personal data for as long as needed to provide the service and to meet legal, accounting, and regulatory requirements, after which it is deleted or anonymized.

We protect your data with bank-grade encryption, access controls, and continuous monitoring. No system is perfectly secure, but we work continuously to safeguard your information.

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data. Contact us to exercise these rights.

Closing your Lavex account and deleting your personal data has a page of its own: Account and data deletion.

Because Lavex operates across borders, your data may be processed in countries other than your own, with appropriate safeguards in place.

We may update this policy from time to time. Material changes will be communicated through the app or website.